1. Privacy Information for the Website
1.1. This section contains information on how the website https://www.aghotels.it, owned by HOTELS GEST ITALIA SPA, manages the personal data of its users.
1.2. This privacy policy also complies with Article 13 of EU Regulation 2016/679 on the protection of natural persons regarding the processing of personal data and the free movement of such data, for users interacting with https://www.aghotels.it.
1.3. This privacy policy applies solely to https://www.aghotels.it and does not cover any other websites that users may access via links contained on this site.
1.4. The purpose of this document is to provide information about the methods, timing, and nature of the information that data controllers must provide to users when they visit the web pages of https://www.aghotels.it, in accordance with Italian and European legislation, regardless of the purpose of the visit.
1.5. This policy may be subject to updates due to changes in legal regulations. Users are therefore encouraged to check this page periodically.
1.6. If the user is under the age of fourteen, in accordance with Article 8, paragraph 1 of EU Regulation 2016/679, and Article 2-quinquies of Legislative Decree 196/2003, as amended by Legislative Decree 181/18, they must obtain parental consent or authorization from a legal guardian.
2. Data Controller
2.1. The data controller is the natural or legal person, public authority, agency, or other body that determines the purposes and means of processing personal data, alone or jointly with others. This also includes decisions regarding security measures.
2.2. For this website, the data controller is HOTELS GEST ITALIA SPA. For any clarification or to exercise user rights, the data controller can be contacted at the following email address: privacy@aggroupitaly.it.
3. Data Processing Location
3.1. Data processing related to the use of https://www.aghotels.it takes place at Via Nazionale 200, 00184 Rome, Italy.
3.2. If necessary, data related to the newsletter service may be processed by the designated data processor or authorized personnel at the relevant office.
4. Legal Basis for Processing
4.1. The processing of personal data by https://www.aghotels.it is based on user consent, as per Article 6, paragraph 1, letter (a) of EU Regulation 2016/679. By browsing and using this website, users accept this privacy policy.
4.2. Consent is optional and can be withdrawn at any time by sending an email request to privacy@aggroupitaly.it. However, withdrawing consent may result in certain services becoming unavailable, and website navigation may be affected.
5. Browsing Data
5.1. The IT systems and software procedures that operate this website collect certain personal data during normal operation. The transmission of such data is implicit in the use of Internet communication protocols. While not collected to be associated with identified individuals, these data could allow user identification through processing and association with third-party data.
5.2. This category of data includes IP addresses or domain names of computers used to connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, request times, methods used to submit requests to the server, response file sizes, numerical response codes indicating the server's status (success, error, etc.), and other parameters related to the user's operating system and IT environment.
5.3. Browsing data are collected solely for legitimate interests, such as allowing users to access website content, ensuring its proper administration, and generating anonymous statistical information on site usage. These data are deleted immediately after processing. They may be used to ascertain liability in the event of cybercrime; otherwise, browsing data are not retained for more than seven days.
6. Cookies
6.1. The use of cookies complies with European legislation (Directive 2009/136/EC, amending Directive 2002/58/EC, "e-Privacy") and national regulations (Italian Data Protection Authority provisions of May 8, 2014, and subsequent clarifications, as well as the Cookie Guidelines and Other Tracking Tools of June 10, 2021, No. 231).
6.2. For detailed information about cookies, please visit our Cookie Policy.
7. Types of Data Collected
7.1. https://www.aghotels.it collects data from users directly through the website or from third parties. These data are necessary for website navigation.
7.2. The data collected by https://www.aghotels.it include:
- Booking Data: First name, last name, email, phone number, booking details (arrival/departure dates, room type).
8. Data Provided by Users
8.1. If the website allows users to leave comments or requests specific services, including the submission of resumes for employment opportunities, it automatically records certain user-identifying data, including email addresses. These data are provided voluntarily by users.
8.2. By submitting a comment or other information, users explicitly accept this privacy policy. The collected data will be used exclusively to provide the requested service and will be retained only for the necessary duration.
8.3. Any information that users voluntarily make public via the site's services is provided at their own discretion, releasing the website from liability for any legal violations. Users are responsible for ensuring they have the necessary permissions to share third-party personal data or content protected by national and international laws.
8.4. Sending emails to the addresses listed on this website is optional, explicit, and voluntary. This process results in the acquisition of the sender’s address, necessary to respond to requests, as well as any additional personal data included in the message.
8.5. Specific privacy notices will be progressively displayed or provided on pages dedicated to particular services upon request.
9. Purpose of Data Processing
9.1. Data collected during website operation are used solely for the purposes stated above and are retained only for the time strictly necessary to achieve these objectives, and in any case, no longer than two years.
10. Data Retention
10.1. In accordance with Article 5.1(c) of the Regulation, the IT systems and software used by https://www.aghotels.it are designed to minimize the use of personal and identifying data, processing them only to the extent necessary for the specified purposes.
10.2. Data are retained for the time strictly necessary to achieve the stated purposes, in compliance with applicable laws and the principles of data minimization and storage limitation.
10.3. Specifically, data are retained for the following periods:
- Browsing data and cookies: Up to 12 months, except in security-related cases.
- Contact data (forms, information requests, newsletters): Up to 24 months from the last user interaction, unless a deletion request is made.
- Booking data: Retained for 10 years for tax and administrative compliance.
- Marketing and profiling data: Up to 24 months, unless consent is withdrawn.
11. Payments
11.1. https://www.aghotels.it uses third-party payment services for transactions made via credit card, bank transfer, or other methods. The website does not collect or store payment data.
11.2. Payment data are collected and processed directly by the payment service provider (e.g., PayPal, Stripe). These services may send notifications (e.g., payment confirmation emails).
11.3. The collection and use of payment data by third-party services are governed by their respective privacy policies.
For further details, please refer to:
For any questions or additional information regarding this cookie policy, feel free to reach out to us through our form: privacy@aggroupitaly.it